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Really glad I called Doc Savage. Everyone was great to work with from Brandon advising me on repairs to Chuck giving me options for a new unit to Missy taking care of the financing. Once I decided on the new unit they were able to get it sooner than expected and the install team was absolutely fantastic.. All around great experience for each phase of my project.. Read Less

Doc Savage Heating & Air Conditioning is the best heating & A/C service around! I've used their services for years and always have the best experience. From the staff that answers the phone, to the technicians that service our unit, they are all incredibly friendly, polite, responsive, and considerate enough to clean up after themselves (if needed), and even wear protective covers to keep my floor clean! For this situation, we thought there was an issue with our air conditioner so when I called Doc Savage Heating and Air Conditioning in Augusta, I spoke with the kindest and politest person. Since I called late afternoon, she scheduled a an appointment for the very next day! Shane showed up on time, was so polite and helpful. He clearly explained what he did to check everything out and even took the time to answer all of our questions! Thank you Shane for coming out in this terribly hot weather to make sure our A/C was okay, and being so professional, kind, and helpful! Thank you Doc Savage Heating and Air for always providing exceptional service! Read Less

Doc Savage came to our rescue via reference from Atlanta gas. We had been without a stove for 3 weeks and our new stove could not be connected due to technical difficulties. The tech, Jason arrived on time, and was able to resolve the problem very quickly. He had to replace the whole connection. He was so friendly and professional and kept us informed of everything he was doing and what needed to be done. He even went ahead and connected our stove. I would definitely use Doc Savage again. Read Less

Excellent company with great customer service. Explained everything in detail from price to installation. Mr. Joey Gill and his installation team kept us informed every step of the way. Highly recommend. I will be using them again for a second multi split AC for my sunroom I will be adding to my home. Read Less

All employers are professional and thorough. We have been using Savage Heat and Air for over 10 years and they are consistent and customer driven in every situation and circumstance. I would highly recommend Savage over other companies in the heat and air business. They are not like a box of chocolates, i.e. you always get the same courtesy, respect and quality service every time. Read Less