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Goes the extra mile is an understatement, I’m very pleased with service that I received. First I worked late the previous night, so I was sleeping and Kyle rang the door bell twice and called my phone to reach me (I truly appreciate that) because I didn’t want to miss my appointment. He also took the time to tell me what he was doing and why, he even sent me a pic of the part that needed repairing. Very professional Thank you Read Less

UPDATE: 8/15/22 Joey Gill is an amazing person. He is very professional, honest, polite, understanding and very knowledgeable. He is a man of his word. After being let down so many times with my home warranty company it was refreshing to have a person pick a date and time and actually show up. Joey also came back out to do a follow up inspection after the a/c unit was installed. I mean I can’t say it enough …what great service! Missy was also so very pleasant to work with, she is thorough and gets things done quickly and efficiently. Overall, I am so impressed with this company. If you are looking to get a new A/C unit please contact Doc Savage and ask for Joey Gill. My unit was replaced in five business days 🙂 Awesome job guys!!! 8/9/22 I was pleased with the service provided by Kyle. He came out to my home to diagnose my A/C unit. I had issues that were unresolved from my home warranty company dealing with my A/C an issue that was never resolved and is now going on week three without my A/C working. Kyle diagnosed the problem and answered all of my questions. A friendly and pleasant person. I am happy I contacted this company. Read Less

It was time for the preventative maintenance for our HVAC system. Due to scheduling we asked for an early appointment and if possible that the technician be on time. Kyle arrived on time and had the best attitude and was very pleasant. He asked questions to determine if we had any issues or specific concerns. He explained what he would be doing for the inside and outside units. He was very thorough and didn't mind answering any questions. I would recommend Doc Savage Heating & Air Conditioning and Kyle needs to recognized for being a WONDERFUL example of the service level that is provided!! Read Less

As usual Doc Savage came and did a magnificent job. Kyle was our technician and he was on time, worked in stealth mode and was super informative. He was able to answer all questions that my husband and I could come up with and provide an explanation on how everything works. I would most definitely request Kyle again and recommend him specifically and doc Savage to my neighbors. Thanks for a great job we appreciate ya! The Browns Read Less

Doc Savage has installed both my home’s HVAC units and did some duct work for us. They also do the bi-annual maintenance work. They are the best in the business. We have never been unhappy with their work, and their customer service is fantastic. They call to set up the annual appointments, they call the day before to remind you of the appointment, and the technician calls to tell you they are in the way. All of their staff is fabulous, and Kyle was no exception when he did my maintenance work today. I really appreciate having reliable HVAC units in my home that were installed by customer-oriented technicians who really care about professionalism. I won’t use anyone else. Read Less