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A few years back I had a AC replacement put in by Doc Savage and when other AC needed service this time, I only called Doc Savage. During my current visit there was some communication issues that I addressed with the office aministration manager and she directed me to Troy the office manager. Troy listend to my concerns and acted immediately. The next technician that came was exceptional. Robert immediately put me at ease and ensured that all my questions were answered. He went over my system top to bottom and made recommendations that I felt secure in purchasing now and in the future. I cannot speak highly enough of the level of customer service and professionalism that I received. Read Less

Highly recommend Doc Savage. I called for a dryer duct cleaning not knowing how old and clogged our dryer duct actually was. A fire hazard waiting to happen. Older homes have unique challenges (dryer duct on the floor/crawlspace) and Don and Austin met every challenge. They were outstanding, professional, articulate and explained every step. An amazing company with the highest standard of personnel and reasonable priced. ***** 5-Stars and beyond. Read Less

Really glad I called Doc Savage. Everyone was great to work with from Brandon advising me on repairs to Chuck giving me options for a new unit to Missy taking care of the financing. Once I decided on the new unit they were able to get it sooner than expected and the install team was absolutely fantastic.. All around great experience for each phase of my project.. Read Less

Robert & Mike were kind, explained things well & acted very professional. We can't answer the question about cost because we do not have any comparison. Our service was for a heater outage on a Rheem unit. Read Less