The number of complaints against air conditioning contractors and businesses that BBB receives each year has caused alarm among authorities. In 2015 alone, BBB received more than 3,600 complaints with issues concerning customer service, repair and services performed. To make sure that you don’t experience any of these issues, here are some tips offered by BBB on how to avoid getting burned by these air conditioning repair companies.

  • Consult your owner’s manual to know more about repairs and replacements.
  • Arrange for an annual maintenance with a qualified and experienced technician.
  • Research your company through BBB’s website.
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